Last updated: July 23, 2026
This Privacy Policy describes the policies and procedures of Next Door Pros Home Services LLC regarding the collection, use, storage, and disclosure of information when you use our website and services. It also explains your privacy rights and how your information is protected.
Next Door Pros Home Services LLC does not sell or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties, except for aggregators, carriers, and providers of the text messaging services that are necessary to deliver and support our messages.
These service providers are not permitted to use mobile information, opt-in data, or consent records for their own marketing or promotional purposes.
We use your personal information to provide, maintain, support, and improve our services. By using our website or submitting information through our forms or chat widget, you acknowledge the practices described in this Privacy Policy.
Words with initial capital letters have meanings defined below. These definitions have the same meaning regardless of whether they appear in singular or plural form.
While using our Service, we may ask you to provide personally identifiable information, including:
Usage Data may be collected automatically when you access or use the Service. This information may include your device’s Internet Protocol address, browser type, browser version, device identifiers, pages visited, time and date of visits, time spent on pages, and diagnostic information.
We may use Cookies and similar technologies, including pixels, tags, scripts, and analytics tools, to operate, secure, and improve the Service.
You may configure your browser to refuse Cookies or notify you when a Cookie is being sent. However, certain parts of the Service may not function properly without Cookies.
The Company may use Personal Data for the following purposes:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may provide limited Personal Data to Service Providers and subcontractors only when reasonably necessary to perform essential business operations. These services may include:
All categories described above exclude text messaging originator opt-in data and consent. This information will not be shared with third parties, except for aggregators, carriers, and providers of the text messaging services necessary to deliver and support our messaging program.
We do not permit Service Providers to use your information for their own independent marketing or promotional purposes.
Users may voluntarily opt in to receive non-marketing text messages from Next Door Pros Home Services LLC by providing a mobile phone number and selecting the SMS consent checkbox through our website form or chat widget.
The SMS consent checkbox is optional and is not selected by default. Submitting a phone number without selecting the consent checkbox does not constitute consent to receive recurring text messages.
Messages may include:
The messaging program is intended for customer care, appointment, and service-related communications. It does not include unrelated promotional or marketing messages.
Message frequency varies depending on your appointments, inquiries, service requests, and customer support interactions. Message and data rates may apply according to your mobile carrier and service plan.
You may reply STOP at any time to opt out of receiving text messages.
After submitting a STOP request, you may receive one final message confirming that you have been unsubscribed. No additional text messages will be sent unless you provide consent again.
You may reply HELP for assistance or contact us by email at [email protected] .
Consent to receive text messages is not a condition of purchasing any goods or services.
Mobile carriers are not responsible for delayed or undelivered messages.
Mobile phone numbers, text messaging opt-in data, and messaging consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent may only be disclosed to aggregators, carriers, and providers of text messaging services as necessary to transmit, process, and support the messages requested by the user.
We retain Personal Data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide customer service, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
We may retain consent records and messaging activity as necessary to document compliance with applicable communications requirements.
Usage Data may be retained for a shorter period unless it is required for security, legal compliance, fraud prevention, or operational analysis.
Your information may be processed or stored in locations outside your state or country. Where applicable, we use reasonable administrative, contractual, and technical protections for such transfers.
You may request access to, correction of, or deletion of your Personal Data by contacting us at [email protected] .
We may retain certain information where required by law, necessary to complete an existing service, resolve a dispute, prevent fraud, maintain consent records, or protect legitimate business interests.
If the Company is involved in a merger, acquisition, financing, reorganization, or sale of assets, Personal Data may be transferred as part of that transaction. Notice will be provided where required before your Personal Data becomes subject to a materially different privacy policy.
We may disclose Personal Data when required by applicable law, regulation, court order, subpoena, or valid governmental request.
We may also disclose Personal Data in good faith when reasonably necessary to:
We use reasonable administrative, technical, and physical safeguards designed to protect Personal Data from unauthorized access, misuse, alteration, loss, or disclosure.
However, no method of transmission over the Internet or electronic storage system is completely secure. We cannot guarantee absolute security.
Our Service is not directed to children under 13 years of age. We do not knowingly collect Personal Data from children under 13.
If you believe a child has provided Personal Data to us, please contact us at [email protected] so we can review and delete the information where appropriate.
We may update this Privacy Policy periodically. Changes will be posted on this page, and the “Last updated” date will be revised.
We encourage you to review this Privacy Policy periodically for updates.
For questions about this Privacy Policy, your Personal Data, or our text messaging program, contact:
Please also review our Terms and Conditions .